Change Over Day
We prefer
Saturday to Saturday bookings. However alternative days can be
negotiated especially for bookings during the low season
Please arrive
after 3pm and vacate the apartment before 10am on your day of departure. This also may be negotiated depending on the next/previous occupancy.
Some Guidelines
We provide towels in the apartment however please use your own towels for the beach.
We do not mind smokers, ashtrays are provided,
but please don't smoke inside the apartment, you will be enjoying
the balcony and solarium mostly any way!
We do have a hairdryer.
Credit Card Payment
Payment by credit
card will mean the security deposit is not required but will be
secured against your credit card through Villa renters availability
calendar
We also accept payment via PayPal
Booking Deposit
We recommend booking by credit card
through Villa Renters, as this gives you peace of mind. To use this
please book via the availability
calendar
However we recognise that you may wish to pay
by cash or deal directly with us this is the process for cash/cheque
transactions:
-
Booking will be confirmed on receipt of £100
deposit (€150). The full payment, plus a refundable security deposit of £150,
(€225) is required 6 weeks before start of holiday,
to be paid by cash, or cheque. After your stay, subject to the safe return of all keys and no
damage or breakages the £150 security deposit will be returned.
If you do
not wish to leave a cash deposit, this is booking through Villa
renters they charge a one off surcharge guarantee fee.
Other charges
Handover cleaning is charged at 50
euros. This is payable locally at the
apartment. (This is per stay not per week.)
If you wish to arrive late this can be arranged
there is a late
arrival callout charge 35 euros (defined as after 8pm). This
is payable locally at the apartment.
We are a private couple, booking out
our holiday home in Spain, so you can have confidence booking
directly with us. However if you choose to book through Villa Renters,
you can pay by Credit Card which does provide extra peace of
mind for you, but does incur the usual small booking charge with
them.
Final Payment
Final payment is due 6 weeks prior to departure. This can be paid by
cheque to us in sterling in the UK or this can be paid into our
Spanish bank account in Euros, by PayPal or through VillaRenters.
You will be sent a full
information pack with
address, detailed directions and key holder contact. If payment is not received 3 weeks
prior to departure the booking will be treated as cancelled and the full
deposit claimed.
Changes
Prior to the final payment, booking changes to alternative dates may
be possible
if the new dates are free.
Cancellations
Before final payment
After final payment
Claim of complete payment. If there is any doubt when
booking, that a cancellation may occur (E.g. due to ill health), then
we recommend you take out holiday insurance, if we can re-book
this we will refund you less 10% for admin.
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